Klose Terms of Service

Last updated: October 4, 2026

These Terms are an agreement between you and Klose By, Inc. ("Klose," "we"). By creating an account, you agree to them and to our Privacy Policy. If you don't agree, don't use Klose.

1. Who can use Klose

To use Klose, you must:

Be at least 18 years old
Be able to form a binding contract where you live
Not have been banned from Klose before
Not be a registered sex offender, and not have been convicted of a violent or sexual crime
Use your own phone number and your own real photos

You may have only one account. You're responsible for everything that happens on it, so keep your phone and passcode secure.

2. How Klose works, and the rules

When you press Peep, people nearby who are also Peeping can see your profile, and you can see theirs. A Peep lasts up to two hours. People you pass may also show up in "Earlier today" for 24 hours, or 3 days with Klose+. You can send a signal privately. If the other person signals you back, it's a match and you can chat. A Klose team member reviews new photos before they go live, names are checked automatically, and we may hide a profile while it's reviewed, including after several reports. We don't guarantee you'll see anyone nearby, or that anyone will match with you.

When you use Klose, you agree not to:

Harass, threaten, stalk, or intimidate anyone, on Klose or in person
Use Klose to find or follow someone who hasn't matched with you
Post nudity, sexual content, hate speech, or violent content
Pretend to be someone else, or use someone else's photos
Ask for money, promote a business, or send spam
Offer or solicit sex work, or anything illegal
Use bots, scrape data, or interfere with the app
Share another user's information or messages without their permission

If someone breaks these rules, report them in the app. We review reports and may remove content or accounts.

3. Your content, and meeting safely

Your content stays yours. You own the photos, profile, and messages you post. By posting them, you give Klose permission to store and show them in order to run the app. That permission ends when you delete them or your account, except for copies we must keep for safety or legal reasons.

Meeting people. Klose connects people who are physically near each other, so take care. We do not run background checks on users, and we can't promise that anyone is who they say they are. You alone are responsible for how you interact with other users. When you meet someone:

Meet somewhere public, and tell a friend where you're going
Get yourself there and back on your own
Leave any time you feel uncomfortable
Report anyone who makes you feel unsafe, and call 911 in an emergency

4. Ending your account, and paid features

You can delete your account at any time in the app. We may suspend or remove your account, with or without notice, if you break these Terms, if we believe you put someone at risk, or if the law requires it.

Klose is free to use. Once ads launch, free members may see one short, skippable ad after every 5 matches.

Klose+ (coming soon). Klose+ will be an optional subscription, $9.99 a month at launch. It includes no ads, Incognito, 3 days of "Earlier today," and verification. It renews automatically each month until you cancel in your Apple ID settings, at least 24 hours before it renews. If Klose+ ends, Incognito turns off and any active Peep stops.

Verification. Verification is optional and costs $3 per attempt, or included with Klose+ once it launches. Before you pay, we explain what's collected and ask for your consent. An attempt that fails because of photo quality, glare, or a mismatch is not refunded; an attempt that fails because of a problem on our side gets a free retry. We may also review a failed attempt by hand.

Payments. All purchases go through the Apple App Store under Apple's terms. Apple handles payment and refunds, and we show the price before you buy. Prices may change; we'll tell you before a change affects your subscription.

5. The legal part

No warranties. Klose is provided "as is." We don't promise the app will always work, be error-free, or find you a match.

Limit of liability. To the fullest extent the law allows, Klose is not liable for how other users behave, on the app or in person. Klose is also not liable for indirect or consequential damages. Our total liability to you is limited to the greater of what you paid us in the past 12 months or $100.

Disputes and arbitration. These Terms are governed by the laws of the State of Delaware. Please contact us first at [email protected] so we can try to fix the problem; most issues end there. If we can't resolve it within 60 days, you and Klose agree to settle any dispute through binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules, instead of in court. Either of us may instead bring an individual claim in small claims court.

No class actions. You and Klose agree to bring claims only individually, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not combine claims of more than one person.

Opting out. You can opt out of arbitration by emailing [email protected] within 30 days of first accepting these Terms, with your name, phone number, and a clear statement that you opt out. Opting out doesn't affect the rest of these Terms.

Apple. These Terms are between you and Klose, not Apple. Apple is not responsible for the app or its content.

Changes. If we change these Terms in an important way, we'll tell you in the app. If you keep using Klose after that, you accept the new Terms.

Contact. Klose By, Inc. · [email protected] · joinklose.com